Pending Charge from "Turbine Entertainment"
Today Laura was balancing the checkbook against the website listing of charges (Isn’t the internet great?) and noticed a $14.99 charge from “Turbine Entertainment” was pending.
If you don’t know, Turbine Entertainment is the group behind Dungeons & Dragons Online and Lord of the Rings: Online. I played DDO for a few months right after release, but I canceled it long ago (Early July by the email). I even got into the LotR:O Alpha, but only played it once. So why were they charging me? Someone steal my account information? Someone steal my Credit Card number? Or just a technical goof.
Well, it took a while to finally find a phone number (Good luck finding one anywhere on Turbine’s Site). The number I finally found is in the Account Information area after you login (Which confirmed that my account was closed, still) and, for anyone who needs it, is 781-407-4020. The automated attendant starts off with “If you are calling in regard to a pending charge to your account” and goes on to explain, basically, that this was an accident and they’re working on reversing all the charges.
Whew.. Had me scared for a bit. I normally wouldnt’ post something as trivial as this, but I know alot of fellow former DDO junkies read this page (Hey RAIDer’s) and I just wanted to spread the word.
[tag:ddo][tag:turbine][tag:credit]
