The Neighborhood that Time Forgot
Forgot to finish anyway.. and that Time is none other than Time Warner Cable, which has just recently been bought by ComCast. So now when you call for support, you get the fun runaround of “Hello, my name is
After living in the house for almost a year, we started having trouble with our digital cable. The original installer told us straight up “I didn’t install a house-amp, because I think you don’t need one. If it turns out you do, just call us up and we’ll come install one, free of charge”. So we took him at his word and called them up. They quickly analyzed the situation and concluded “We need a house amp”. In addition, we had 2 passive splitters in the attic, and cable run on the outside of the house for one or two rooms, and he pulled all that out and ran new cables direct to the outside box where he added a bit 5-way amplified splitter. The work was fantastic, and they didn’t charge us a dime. That was the beginning of the trouble, and the hilarious situation I find myself in now.
[tag:timewarnercable][tag:comcast][tag:complaint][tag:roadrunner][tag:support]
Been a week since my last update, I know. I’ve been swamped in web design for the last week and the last thing I’ve felt like doin when I got home was more webwork. Nonetheless, I’m nearing the end of the tunnel and thought I’ld share the fruits of my labor.. At least, share the fruits that aren’t behind the iron curtain of “Government Review”.